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Support

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Latest activity by Support
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    Support created an article,

    Can Au Natural Skinfood products help with acne scarring?

    Absolutely! For acne scarring, we recommend the following routine:  Cleanse with On The Spot Cleanser. This helps to reduce redness and control bacteria. Apply the Anti-Aging Face Oil Level 2 to th...

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    Support created an article,

    Do you have a routine for problem skin/acne?

    We have routines for lots of different skin concerns and skin types, including problem skin/acne. Click here to view and download these. 

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    Support created an article,

    Which products should I be using for my skin type?

    We have detailed routines for people with recommendations/suggestions of products and regimes for all skin types. Simply visit this page to find your Au Natural Skinfood routine.    If you still ne...

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    Support created an article,

    Where can I see my account/subscriptions?

    In the top right-hand corner of the website, you will see 'My Account'. Click on this to be taken to your account page.   To then see your subscriptions, click on 'Subscriptions' in the menu on th...

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    Support created an article,

    U.S. Orders and Amazon Fulfilment

    All orders from our U.S. website will be sent via Amazon fulfilment centers in the U.S., by default. The only exception to this is the occasion where items are out of stock in Amazon fulfilment cen...

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    Support created an article,

    What are the floating bits in my drink when I add the Collagen Powder?

    Rest assured, the floating pieces you may see in your drink after adding our Hair.Skin.Nails Collagen Powder are normal - this is the grapeseed extract. It's 100% safe to ingest, and it's included ...

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    Support created an article,

    Is your skincare dermatologically tested?

    While Au Natural products have not been validated by a dermatologist, they are used in many Medi Spas and Beauty Clinics, and Au Natural Skinfood has taken a step further and has had every product ...

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    Support created an article,

    Shipping Rates/Fees

      Please acknowledge that *All Orders* refer to singular purchases AND Subscriptions.   Country Shipping Rates/Fees New Zealand Flat rate for orders OVER $70.00NZD = Free Shipping Flat rate f...

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    Support created an article,

    Is Au Natural Skinfood DEFEND Hand Sanitizer effective against COVID-19?

    Au Naural Skinfood's DEFEND hand sanitizer contains 74% plant-based alcohol. Scientific studies have shown that hand sanitizer with 70%+ content of alcohol is very effective at destroying the struc...

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    Support created an article,

    Where does the Marine Collagen come from?

    Our Au Natural Skinfood products are proudly made in New Zealand. However, we do source a few raw materials when they cannot be found in NZ, from other countries such as the fish for our marine col...