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Support

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Latest activity by Support
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    Support created an article,

    I have diabetes - can I use a Derma Roller?

    If you have diabetes, we strongly recommend talking to a health professional before starting any skin needling journey. This is because diabetes is a contraindication for skin needling. T...

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    Support created an article,

    How Do I Use My Derma-Roller?

    After you’ve sanitized your derma-roller and cleaned your face, it’s time to get started. Divide your face into sections, avoiding the eye area. Begin rolling vertically and cover each section of t...

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    Support created an article,

    Is the Dermatech Derma Roller safe?

    Derma rollers shouldn’t be painful, and as long as you are diligent with sanitization, the risk of infection is low. However, if you have certain medical conditions, you should ask a healthcare pro...

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    Support created an article,

    U.S. Orders and Amazon Fulfilment

    All orders from our U.S. website will be sent via Amazon fulfilment centers in the U.S., by default. The only exception to this is the occasion where items are out of stock in Amazon fulfilment cen...

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    Support created an article,

    What are the floating bits in my drink when I add the Collagen Powder?

    Rest assured, the floating pieces you may see in your drink after adding our Hair.Skin.Nails Collagen Powder are normal - this is the grapeseed extract. It's 100% safe to ingest, and it's included ...

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    Support created an article,

    Is your skincare dermatologically tested?

    While Au Natural products have not been validated by a dermatologist, they are used in many Medi Spas and Beauty Clinics, and Au Natural Skinfood has taken a step further and has had every product ...

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    Support created an article,

    Shipping Rates/Fees

      Please acknowledge that *All Orders* refer to singular purchases AND Subscriptions.   Country Shipping Rates/Fees New Zealand Flat rate for orders OVER $70.00NZD = Free Shipping Flat rate f...

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    Support created an article,

    Is Au Natural Skinfood DEFEND Hand Sanitizer effective against COVID-19?

    Au Naural Skinfood's DEFEND hand sanitizer contains 74% plant-based alcohol. Scientific studies have shown that hand sanitizer with 70%+ content of alcohol is very effective at destroying the struc...

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    Support created an article,

    Where does the Marine Collagen come from?

    Our Au Natural Skinfood products are proudly made in New Zealand. However, we do source a few raw materials when they cannot be found in NZ, from other countries such as the fish for our marine col...

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    Support created an article,

    How to clean your On The Go Mineral Powder brush

    Holding your brush on it's side, you can either spray with alcohol or gently wipe the brush with an alcohol wipe, then leave on it's side to dry for two hours. OR You and hold your brush on it's si...