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  1. Au Natural Skinfood Help Centre
  2. FAQ

FAQ

Your questions answered.

Products

  • How to Clean your On The Go Brush
  • How do I use the On The Go Mineral Powder Sunscreen?
  • Are Au Natural products vegetarian?
  • Are Au Natural products cruelty free?
  • Are your products natural?
  • Are Au Natural products vegan?
See all 26 articles

Subscriptions

  • How do the bundles work?
  • What do I need to do after creating a Bundle?
  • How can I pause my subscription?
  • Can I change products in my Bundle?
  • Can I buy products outside of my subscription?
  • I'm going on holiday - what should I do?
See all 16 articles

Product Containers

  • Are the plant-based refills recyclable?
  • Is it safe to use the same containers for a long time?
  • How do I refill and clean my Au Natural containers?
  • I lost/damaged an aluminium container. Can I receive a new one?

Our Philosophy

  • How do I help the environment with Au Natural?
Au Natural Skinfood Help Centre