I have too much product. What can I do?

We have carefully measured our products to ensure they deliver the right amount you need for your skincare needs. However, we understand that some people may need to use less than the recommended amount in a given period and may end up with some excess product.

Don't worry, you can change the date of your delivery for up to 6 months! Additionally, our subscriptions are all up to you and what you prefer. You can cancel your subscription or change the date with no additional charges at any time!

Follow our easy step by step video, otherwise scroll down to check our our handy guided screenshots.

Follow the steps below to either change the date or cancel your subscription:

1. Log into “My Account” at the top right-hand corner.

                                 

      2. On the Left-hand side click “Subscriptions”.

                                                                                                          

3. On the right-hand side click “Edit” on the bundle you wish to update.

                               

4. You will then see the below screen.

5. Then all you need to do is pick a date that suits you best then click "GO".

                         

      

6. You will then see a notification that your date has been updated and the date on your account page will be altered:
 

If you would rather terminate your subscription, you can press "Cancel" above the date change option. You will not be charged anything! As our subscriptions are very flexible and everything is up to you!

         Need some help? Please contact us on [e-mail].