Simply log into your Account (here), click on 'Subscription' in the menu and select 'Pause' next to the subscription you wish to temporarily suspend.
You will be shown when your next delivery date that is due falls and a drop down menu with two restart dates to choose from (giving you the opportunity to Pause your subscription for up to two months).
To watch a video tutorial about how to pause your next delivery please click here.
- Log into “My Account” at the top right-hand corner
- On the Left-hand side click “Your Bundles”
- On the right-hand side (green button) click “Edit” on the bundle you wish to update
- You will then see the below screen.
- Scroll down until you see Pause Next Delivery and select the new delivery date. This can be one or two months.
- Then click “Request Pause”
- You will then get the confirmation at the top of your page saying – “Your request has been sent successfully. We will be in touch within 1 business day”
- An email will be sent confirming this change.
Need some help? Please contact us on firstname.lastname@example.org.